Benjamin Brink

Client Since: Jun, 2002

What factors made you choose Hub.Org for your business?

Managed, stable FreeBSD OS with virtual machines
Competent, responsive technical service

What, if any, were your perceptions about using Hub.Org?

Hub.org operates a reliable web platform as a garage outfit, start-up in a third world country at economy rates.

How has that perception changed since you started hosting with us?

Hub.org provides high quality, holistic service for remote IT. Dedication exceeds market expectations for each level of service.

What do you like most about working with services?

Reliability and flexibility.

Did our services meet or exceed your expectations?

The services met my initial expectations and exceeded subsequent ones.

Did you have any objections/hesitations before you decided to host with us? If so, what were they? How did we overcome your hesitation?

I knew I wanted to focus on developing applications for the web after reading Philip Greenspun’s Philip’s and Alex’s Guide to Web Publishing[1] and Software Engineering for Internet Applications[2]. ArsDigita’s Prize[3] offering was a clever teaser that caught my attention –not because of the prize, but because the software presented novel solutions to many issues needing addressed by web developers.

Maintaining my own system had become a chore as I was having to learn multiple systems on unreliable hardware –making it difficult to diagnose and make progress.

Switching to Hub.org allowed me to focus on the software.

As a student looking to optimize resources, I chose a start-up account (no longer available) which limited the available resources for the software. It took me a month to realize I was hitting a resource wall. Once I upgraded the service, everything went smoothly. Hub.org has addressed issues like this by implementing monitoring that tracks resources to make it easy to tell if resources are over quota.

What are the three biggest benefits of working with us?

Hub.org is open to embracing unique technical strategies and novel deployment stacks to meet my remote IT needs.

Hub.org regularly challenges existing technical and management paradigms to improve overall service value.

If you were to recommend us to a colleague, friend, or business associate, how would you describe the way we provided our service to you (or, the way I helped you achieve a certain result)?

Hub.org provides a solid base for remote IT services perfect for open source web application developers.

Why maintain systems by yourself? Use Hub.org and focus your time on completing your own project or running your business.